Frequently asked questions
1. What material are CottonsClout towels made of?
Our towels are made from 100% premium cotton,
designed to offer exceptional softness, high absorbency, and long-lasting
durability.
2. Are your towels suitable for sensitive skin?
Yes. Our towels are made from natural cotton fibers and arefree from harsh chemicals, making them safe and gentle for sensitive skin.
3. Are CottonsClout towels highly absorbent?
Absolutely. Our towels are crafted to ensure quick andefficient absorption, giving you a soft, plush, and comfortable dryingexperience.
4. Do the towels shed or lose threads after washing?
Minimal linting is normal during the first few washes.However, CottonsClout towels are tightly woven to reduce shedding and maintaintheir structure over time.
5. How do I wash and maintain my towels?
For best results:
- Wash
before first use - Wash
dark colors separately - Use
cold water - Avoid
bleach - Tumble
dry on low heat
These steps keep your towels soft, fluffy, and long-lasting.
6. Do your towels shrink after washing?
With proper care, shrinkage is very minimal.Always wash in cold water and dry on a low-heat setting to preserve the towel’ssize and softness.
7. Are your towels eco-friendly?
Yes. Our cotton is sustainably sourced, and ourrecommended care methods (like cold-water washing) help reduce environmentalimpact
8. Are CottonsClout towels suitable for gifting?
Definitely! Our towels make excellent gifts forhousewarmings, weddings, birthdays, and self-care occasions. Beautifulpackaging options are also available.
9. How fast do your towels dry?
Thanks to their breathable cotton fibers, our towels dryfaster than average while staying soft and fresh.
10. Do the colors fade over time?
Our towels are colorfast and designed to retain theirvibrancy. Washing in cold water helps preserve the color even longer.
11. What sizes are your towels available in?
We offer a range of sizes:
- Face
Towels - Hand
Towels - Bath
Towels - Bath
Sheets - Towel
set
Medium bath towels
12. Are your towels suitable for gym, travel, or spa use?
Yes. Our lightweight yet absorbent design makes them idealfor home, gym, spa, and travel.
13. Do you offer towel sets?
Yes, we offer carefully curated towel sets thatprovide matching color themes and value-for-money bundles
14. What is your return and refund policy?
We offer a 30-Day Refund Policy.If you're not satisfied, you can return unused and unwashed towels in originalcondition for a refund.
15. How long does delivery take?
Orders are usually processed within 1–2 businessdays, and delivery typically takes 3–7 business days within the US (customizebased on your shipping policy).
16. Do you offer international shipping?
If you ship internationally, we can add this line. If not,we can state:“Yes, we ship internationally,” or “Currently, we only ship within the UnitedStates.”(Just tell me which one applies.)
17. Can I cancel or change my order after placing it?Y
you may cancel or modify your order within the first 12hours. After processing begins, changes are no longer possible.
18. What if I receive a damaged or incorrect product?
In case of defects or incorrect items, contact usimmediately at support@cottons-clout.com.We will resolve the issue by arranging a replacement or refund.
19. Are your towels OEKO-TEX or quality certified?
If they are, we can add certification details. If not, wecan remove this question or adjust it.
20. How do I contact customer support?
You can reach our support team anytime at:📧 support@cottons-clout.com📞 +1-406-225-1350