Privacy Policy

The following Privacy Statement outlines the data protection and privacy practices adopted by our e-commerce website. Please read this policy carefully to understand what information we collect, how we use it, and how we protect your personal information. If you have any questions, you may contact us at any time.

Information We Collect and How We Use It

We collect two main categories of information: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII).

1. Personally Identifiable Information (PII)

This information is collected when you create an account, make a purchase, submit reviews, participate in promotions, or engage in any activity that requires your identity. These are known as Identification Activities.

We may request information including:

  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Date of Birth
  • Payment Details (when applicable)

Some information may be required to complete the activity, while other details may be optional depending on your interaction with the site.

We use this information to:

  • Process and fulfill customer orders
  • Deliver purchased products
  • Communicate order updates and confirmations
  • Provide customer service and support
  • Send promotional offers (optional)
  • Improve website functionality and user experience

2. Non-Personally Identifiable Information (Non-PII)

This type of data does not identify a specific user. It includes:

  • Browser type
  • Device details
  • IP address
  • Pages visited
  • URLs before and after visiting our site
  • Behavioral and analytic data

We collect this information using cookies, pixel tags, web beacons, and other tracking technologies.

This information is used for:

  • Troubleshooting website issues
  • Enhancing site performance
  • Understanding customer behavior
  • Complying with legal requirements
  • Improving marketing and advertising efficiency

We may share Non-PII with trusted analytics partners, service providers, or advertisers to help improve marketing performance and website quality.

3. Referral Information

If you use our referral features or purchase an item for another person, we may collect the recipient’s:

  • Name
  • Email Address

This information is used solely to send the referral or order. Your friend may request removal of their information at any time.

Disclosure of Personally Identifiable Information

We value your privacy and do not sell, rent, or trade your personal information.
However, information may be disclosed under these conditions:

a) Merchants & Fulfillment Partners

We may share necessary details with product suppliers, couriers, or fulfillment services to assist in delivery or order processing.

b) Authorized Third-Party Service Providers

We may share PII with trusted service providers who help manage:

  • Order processing
  • Payment processing
  • Marketing & promotional emails
  • Website operations
  • Data analysis
  • Customer service
  • Technical support

These providers access your information only to perform their assigned tasks and must comply with strict confidentiality rules.

c) Remarketing Purposes

We may work with third-party advertising partners (such as Google) who use cookies to show tailored ads based on your past interactions with our website.
You may opt out anytime through your advertising preferences.

d) Business Transfers

If the company undergoes a merger, acquisition, or sale, all stored information may be transferred to the new business entity.

e) Legal Compliance

We may disclose information in response to:

  • Court orders
  • Legal processes
  • Law enforcement requests
  • Situations required to protect our rights, users, or website security

Disclosure of Non-Personally Identifiable Information

We may share Non-PII with partners, affiliates, or advertisers to help improve website quality and user experience.

Data Disposal

When data is no longer required, it is securely deleted from our systems.
Digital data is erased, and physical media (if any) is destroyed following legal and industry standards.

User Rights

Users may:

  • Access their stored information
  • Update or correct inaccurate data
  • Delete their personal data
  • Remove stored payment information
  • Opt out of promotional communications

All updates can be made through the user’s account dashboard.

Security Measures

We protect your information using:

  • Encrypted passwords
  • SSL-secured transactions
  • Firewalls
  • Restricted access to sensitive data
  • Regular security monitoring

Only authorized staff can access the data when necessary.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to:

  • Improve user experience
  • Remember preferences
  • Enhance website performance
  • Analyze traffic and user behavior

You may disable cookies, but some features may not function properly.

Linked Websites

This policy applies only to our website.
We are not responsible for the privacy practices of external websites linked from our site.

Policy Updates

We may update this Privacy Statement periodically.
All updates will be posted on this page and other relevant sections of the site.

Continued use of the website signifies your acceptance of the updated policy.

General Privacy Information

  • Our website is not intended for users under the age of 18.
  • We do not knowingly collect information from minors.
  • Any public content you post (reviews, comments, etc.) may be visible to others. We do not control how others may use publicly visible information.

Contact Information

For any questions, concerns, or data-related requests, please contact us at:

Email: support@cottons-clout.com
Phone: +1-406-225-1350
Address:
3047 BRIGHTON 1ST ST
BROOKLYN, New York 11235
United States